Customer Services and Quality Project Engineer

ZF Sachs Süspansiyon Sistemleri San. ve Tic. A.S.

ZF is a global leader in driveline and chassis technology as well as active and passive safety technology. The company has a global workforce of 149,000 with approximately 230 locations in some 40 countries. In 2019, ZF achieved sales of €36.5 billion and as such, is one of the largest automotive suppliers worldwide. ZF enables vehicles to see, think and act. The company invests more than six percent of its sales in research and development annually. Visit our website and discover the world of ZF.

ZF Sachs Turkey located in Gebze/Kocaeli, producing shock absorbers for vehicles, is looking for a Customer Services and Quality Project Engineer for its growing organization.

• Bachelors degree in Mechanical Engineering or related field
• Minimum 3 years of experience specifically in customer quality and project in the automotive industry.
• High level of fluency in English
• Knowledge of statistical analysis tools such as FMEA, PPAP, MSA and etc.
• Good knowledge of quality standards of  IATF 16949 and ISO 9001
• Good communication skill both verbal and written, ensuring the effectiveness with all levels
• The ability of writing strong technical report is a plus. 
• Diplomatic, tactful and ability to remain calm and clear headed under pressure
• Effective attention to detail, problem solving, analytical and organizational skills
• Ability to sustain a high degree of professionalism in interacting with customers
• No military obligation for male candidates
• Living or willing to live in Asian side of İstanbul or Kocaeli (Gebze & İzmit) 

JOB DESCRIPTION

• Quality planning regarding new projects.
• Initial sample report to the customer.
• Initiation and monitoring of quality measurements.
• Communication with the customer regarding quality topics.
• Participate at customer meetings as well as escalation dialogues.
• Represent quality interests at the customer.
• Customer support during customer visits at ZF plants.
• Customer contact person regarding technical matters such as, risk management and definition of actions for already supplied parts in case of actions.