Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Customer Quality Engineer
Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve:
Act as primary customer quality contact for assigned customers; manage customer issues, escalations and communication.
Lead and coordinate 8D/RCA investigations; define, implement and verify effective corrective and preventive actions.
Manage customer complaints, returns and field issues including containment, analysis and closure in accordance with customer agreements.
Support supplier quality when issues impact customer product; coordinate audits and follow-up actions as required.
If you have/are:
Degree in Engineering, Manufacturing or a related technical discipline or equivalent experience.
Experience in customer quality, field quality or supplier quality within the automotive industry; knowledge of airbags, seatbelts or related safety systems is advantageous.
Proven skills in problem solving tools (8D, 5Why, FMEA, root cause analysis) and experience with PPAP, APQP and control plans.
Excellent communication and interpersonal skills; able to interact effectively with customers and cross-functional teams.
Organised, decisive and able to work under pressure to meet customer deadlines.
We Offer
A one-year fixed-term contract
Competencies:
Customer focus and service orientation.
Continuous improvement mindset and change leadership.
Collaboration and teamwork across multicultural and multidisciplinary environments.
Attention to detail and a strong sense of quality and safety responsibility.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved – more life lived!
• Years of Experience
More than 2 years of experience
• Level of Education
Bachelor’s(Graduate)
