Receptionist

AYKAÇ OTELCILIK VE TURIZM TICARET ANONIM SIRKETI

Novotel Istanbul Bomonti is looking for a Front Office Receptionist.

A receptionist plays a key role in providing excellent customer service and administrative support to ensure efficient operation within an organization. They are often the first point of contact for clients and visitors, making professionalism and a friendly demeanor essential qualities for this role.

General Qualifications

• Proficiency in English(verbal and written), second language an asset
• Pervious customer related experience preferred
• Strong inter-personal and problem-solving skills, team player, friendly attitude
• High responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous Opera experience is an asset
• High school diploma or equivalent
• Proven work experience as a receptionist, front office representative, or similar role
• Proficiency in Microsoft Office Suite
  

Job Description

The responsibilities of a receptionist include, but are not limited to:

• Greeting and welcoming guests in a professional and friendly manner
• Answering, screening, and forwarding incoming phone calls
• Report to the Front Office Manager
• Assist guest regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standarts