Customer Service Assistant

Uşak (Merkez)
2 saat önce yayınlandı info
İş Yerinde Full-Time Specialist Customer Service
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Müşteri TemsilcisiUşak

About Job

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Qualifications:

  • Previous experience in customer service, preferably in the textile or carpet sector
  • Strong communication skills and a customer-oriented approach
  • Detail-oriented with good organizational and follow-up abilities
  • Good knowledge of excel & an ERP system
  • Good knowledge of English (to collaborate with the Belgian team)
  • Positive mindset
  • Problem-solving mindset and ability to work in a fast-paced environment
  • Proficient in MS Office programs
  • Able to coordinate with production, planning, and logistics teams

Job Description:

  • Providing timely and accurate responses to customer inquiries
  • Supporting order entry, order tracking, and delivery coordination
  • Preparing and updating customer-related documentation and reports
  • Assisting in the resolution of customer complaints and ensuring follow-up
  • Sharing product, pricing, and delivery information when necessary
  • Maintaining strong and positive communication with both domestic and international customers
  • Supporting the customer service team in daily operational tasks

Who We Are:
We are a reputable carpet manufacturing company focused on quality, innovation, and customer satisfaction. We are seeking a motivated and detail-oriented Customer Service Assistant to strengthen our team.

Preferred Candidate

Years of Experience
2 - 5 years of experience
Level of Education
Bachelor’s(Graduate)
Languages
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
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Şirket Hakkında

Balta Group Turkey
Textile 3302 Takipçi

The Balta Group is the largest producer of textile floorcoverings in Europe. 95% of its products exported to over 100 countries throughout the world.

Yan Haklar

  • Servis
  • Yemekhane

Bu Pozisyon İçin Sık Paylaşılan Maaşlar

Maaş Detaylarını Gör
Kariyer.net'te son 3 ayda bu pozisyona başvuranların maaş beklentisi₺30.200-₺40.900
aralığındadır. Aralık tüm deneyim seviyelerini kapsamaktadır.
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closingDate:30.06.2026 lastPublishDate:01.06.2026