About TUI Blue Maviss
TUI Blue Maviss is a brand-new, 505-room premium resort located on the stunning Mediterranean coast of Antalya, Turkey. As part of the globally recognized TUI Blue brand, we are committed to delivering exceptional holiday experiences through outstanding service, innovative guest engagement, and a passion for hospitality excellence. We are building our founding team and seeking talented professionals who want to be part of an exciting pre-opening journey.
Role Overview
The Assistant General Manager will serve as the right hand of the General Manager, playing a pivotal role in the strategic and operational leadership of the resort. This position requires a seasoned hospitality executive who can seamlessly manage multi-departmental operations, drive performance excellence, and step into the General Manager’s role when required. As a founding member of the leadership team, the AGM will be instrumental in shaping the resort’s operational culture and standards from day one.
Key Responsibilities
• Support the General Manager in overseeing and coordinating daily operations across all hotel departments including Front Office, Housekeeping, F&B, Engineering, and Security
• Act as the senior on-site decision-maker in the absence of the General Manager, ensuring operational continuity and leadership presence
• Ensure consistent service delivery aligned with TUI Blue brand standards, quality benchmarks, and health & safety regulations
• Develop and implement standard operating procedures (SOPs) for all departments in preparation for and following the hotel’s opening phase
• Monitor and optimize departmental KPIs including RevPAR, guest satisfaction scores, operational costs, and staff productivity metrics
• Conduct regular operational audits, quality inspections, and mystery guest evaluations to maintain service excellence
• Collaborate with the General Manager on strategic planning, annual budgeting, and capital expenditure proposals
• Lead pre-opening coordination efforts, including staff recruitment support, departmental setup, and operational readiness assessments
• Manage vendor and supplier relationships, negotiating contracts and ensuring procurement efficiency
• Implement and oversee technology solutions including PMS (Elektraweb), channel management, and guest communication systems
• Chair daily operations meetings and weekly HOD meetings, ensuring clear communication and accountability across all teams
• Drive sustainability initiatives and energy management programs in line with TUI Group’s environmental commitments
• Handle escalated guest complaints and critical incidents, ensuring swift resolution and proper documentation
• Ensure full compliance with Turkish hospitality regulations, fire safety codes, and local municipality requirements
• Represent the hotel in the General Manager’s absence at corporate meetings, owner relations, and external stakeholder engagements
Qualifications & Requirements
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; MBA or Master’s degree is a plus
• Strong Food & Beverage operations background (multi outlet , all inclusive , banqueting ) combined with broad hotel operational experience.
• Minimum 5–8 years of progressive experience in hotel operations, with at least 2 years in a senior management role at a 5-star resort
• Pre-opening experience in a hotel or resort of 400+ rooms is highly desirable
• Proven track record with international hotel chains or TUI group properties
• Fluency in English is mandatory; Turkish language skills are essential; German and/or Russian proficiency is a strong advantage
• Strong leadership skills with the ability to manage, motivate, and develop cross-functional teams of 100+ employees
• In-depth knowledge of hotel PMS systems (Elektraweb preferred), revenue management, and operational analytics
• Excellent financial acumen with experience in P&L management, budgeting, and cost control
• Strong understanding of Turkish labor law, hospitality regulations, and health & safety compliance
• Exceptional problem-solving, organizational, and crisis management skills
• Willingness to relocate to Antalya and work flexible hours including weekends and holidays
What We Offer
• The opportunity to be part of a founding team at a brand-new TUI Blue property
• Competitive salary and benefits package commensurate with experience
• Staff accommodation and meals provided
• Career development opportunities within the TUI Group global network
• A dynamic, multicultural working environment on the Mediterranean coast
• Access to TUI employee travel benefits and discounts
• Direct mentorship from an experienced General Manager with a clear path to GM-level roles within TUI Group
How to Apply
Interested candidates are invited to submit their CV and a cover letter in English detailing their relevant experience and motivation. Please apply through Kariyer.net or send your application directly to hrm@tuibluemaviss.com.
