Corporate Travel Solutions Specialist

Bizigo

Bizigo Group is a technology firm offering end-to-end services in travel and related fields to thousands of customers and business partners with its Bizigo, Turkish Airlines Holidays, Pazarama Tatil, Milplus, Bankkart Tatil and Bizigo Mice brands.

Having started its activities in the year 2017, Bizigo Group is offering its services to thousands of customers and business partners with its experienced team and corporate experience gathered under a single roof. With its innovative and dynamic solutions and technological infrastructures of global standards, it has become the address of change in tourism and travel sector and has succeeded in reaching a position of technology firm offering global scale services in a very short time.

With its vision at all times open to change, development and transformation, and its end-to-end service approach, and its solutions resulting therefrom, it has already put its signature under many firsts in the sector, and has adopted the role of an innovative and transformative sector player. Having already become an internationally strong player by proceeding step by step in deploying its successes achieved in Turkey to the global scale, Bizigo Group is relying upon its abilities and skills to develop and offer advanced technology infrastructures, and is carrying the competition elements in the sector to a different dimension, and is frequently making an indelible impression in the market with great steps taken in a very short time.

Bizigo Group is positioning and defining both its team and its customers as its partners of dream, and is adopting a perspective based on the idea that satisfaction of its customers is relied upon happiness of its employees.

We are happy to be chosen as “A Great Place to Work” by Great Place to Work ® Turkey, which chooses the best workplaces  every year.

About the Role

We are looking for a highly motivated and customer-focusedCorporate Travel Solutions Specialist to join our growing team in Türkiye.

In this role, you will act as the primary point of contact for our corporate clients in Türkiye while collaborating closely with our global partner. You will be responsible for supporting the sales process, leading customer onboarding and system integration projects, managing ongoing client relationships, and ensuring successful adoption of our corporate travel solutions.

This is a cross-functional position that combinesbusiness development, account management, customer success, and implementation, requiring excellent communication skills in both Turkish and English.

Key Responsibilities

• Drive business development activities for corporate travel solutions in the Turkish market.
• Identify customer needs and present appropriate products and solutions.
• Lead customer onboarding and implementation projects from initiation to successful go-live.
• Coordinate integration processes between customers and internal or external technical teams.
• Build and maintain strong, long-term relationships with corporate clients.
• Conduct meetings, presentations, and project discussions in English with global stakeholders and international clients.
• Serve as the main contact for customer inquiries, requests, and issue resolution.
• Monitor customer satisfaction and identify opportunities for account growth and service improvement.
• Collaborate with sales, operations, product, and technical teams to deliver a seamless customer experience.
• Prepare reports, project updates, and customer documentation.
• Occasionally visit customers when required.

Qualifications

• Bachelor's degree is required.
• Minimum 3 years of experience in one or more of the following areas: B2B Sales, Account Management and Customer Success
• Excellent written and spoken English (professional working proficiency is essential).
• Strong presentation and communication skills with international stakeholders.
• Experience managing customer relationships throughout the full customer lifecycle.
• Strong organizational and project management skills.
• Ability to coordinate multiple projects simultaneously.
• Analytical thinking and problem-solving mindset.
• Experience working with international teams.