Customer Advisor English – Content Moderator
İş İlanı Hakkında
About Concentrix
Experience the power of a revolutionary career
Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like "World's Best Workplaces," "Best Companies for Career Development," and "Best Company Culture."
If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.
What will you do in this role
As a Customer Service Representative on our team, you will:
- Conduct content checks on world-famous social media platforms
- Review and respond to customer requests and expectations according to their needs and situations
- Manage interactions through various channels (e.g., voice, email, social media, or chat) and provide a consistent customer experience
- Learn to use software solutions that improve people's lives and develop your skills
- Deliver better brand experiences for our customers
Your qualifications
Concentrix is a great fit for you if you have the following qualities:
- Fluent in English
- Proactive, self-motivated, and solution-oriented
- Able to work rotating shifts and weekends
What we offer you
In this role, we offer benefits to support your unique lifestyle:
- Full-time or part-time permanent contracts (negotiable based on your experience and our clients' needs)
- Competitive salary and performance bonuses
- Opportunity to work in a central location in Ankara
- Referral bonus opportunities
- Fully paid training about the company and the project you'll be working on
- Career development programs, special courses, and language lessons
Concentrix is an equal opportunity employer
We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Work eligibility
In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.
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Şirket Hakkında
Concentrix, dünya çapında müşteri deneyimi çözümleri ve teknoloji destekli hizmetler sunan global bir şirkettir. 40'tan fazla ülkede faaliyet gösteren firma, çok kanallı müşteri desteği, teknik destek, satış hizmetleri ve dijital dönüşüm alanlarında geniş bir yetenek portföyü ile çalışır.
