Night Manager
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Marriott Hotels, Marriott International’s flagship brand with more than 10.000 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
We are now recruiting for a dynamic and passionate Night Manager to join our team.
As our new Night Manager you will be responsible for:
- Acts as the Manager on Duty during the overnight shift, overseeing hotel operations and ensuring operational continuity.
- Ensures the highest standards of hospitality and guest service throughout the overnight shift.
- Represents hotel management in addressing and resolving guest concerns and operational issues.
- Coordinates with relevant departments to ensure smooth hotel operations and effective communication.
- Personally assists in resolving complex situations and completing operational tasks when necessary.
- Ensures compliance with hotel policies, brand standards, and established procedures.
- Performs other reasonable duties as assigned by management.
Qualifications
- A Bachelor degree in Tourism Hotel Management
- 5 years experience in the guest services, front desk, or related professional area and 1+ year supervisory experience in related position is required.
- Fluent level of English language is required to carry out the work and follow any developments related to the job.
- Advanced skills in various computer software and Opera knowledge.
- Strong interpersonal and communication skills with the ability to build trust, cooperate and relate well with all departments within the hotel, guests, and all external companies.
- Effective management of time and ability to work under high pressure.
- Ability to handle multiple tasks.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
