Ucuzabilet Call Centre Assistant Specialist (Arabic-Speaking)

Etstur

In 1991, we embarked on a mission to offer outstanding service and competitive prices to those who love to travel. Over the past 30+ years, our guest-focused mindset and innovative spirit have helped shape the tourism industry in Türkiye. As the country’s leading travel and tourism company, we market thousands of hotels and proudly host top brands under the Etstur umbrella, including Didimtur, Jetset, Ucuzabilet.com, Otelpuan.com, HotelAgent, Etscore, Etsevent and Let’s Go Magazine.

With the experience and knowledge we've gained in the travel industry, we offer a unique working environment for talents eager to grow their careers in tourism. Our teams are driven by technology, innovation, guest satisfaction and professional development, and we take pride in designing the holiday experiences of the future.

If you’re ready to be part of a team that brings innovative solutions and trends to life, challenges the limits of the travel industry and makes a real impact on your career, you're in the right place! Join Etstur and unlock the opportunity to learn, grow and thrive in a leading travel organisation.

Qualifications

• Associate degree or Bachelor’s degree in a relevant field
• Preferably at least 1 year’s experience working in a call center
• Advanced proficiency in written and spoken Arabic 
• Strong telephone communication and problem-solving skills
• Clear and articulate communication skills
• Available to work flexible hours and shifts
• For male applicants, completion of military service is required
• Preferably residing on the Asian side of Istanbul

• Handling domestic and international flight bookings, ticket sales, changes and refunds
• Preparing reports on completed transactions