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İstanbul(Avr.)(Beşiktaş)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Staff

Department

Front Desk

Front Desk

Application Count

783 application

Job Type

Full-Time

Position Level

Staff

Application Count

783 application

Department

Front Desk

QUALIFICATIONS AND JOB DESCRIPTION

RECEPTION AGENT

Main Duties:

  •         Answer all calls within three rings, using Fairmont Quasar Istanbul greeting   standards.
  •         Prepare for Guest arrivals in accordance with Fairmont Quasar Istanbul procedures,   including special request reservations and VIP Guests.
  •         To provide a professional and timely check in service for arriving hotel Guests which   adheres to Fairmont Quasar Istanbul’s policies and procedures
  •         To ensure that security protocol is adhered to regarding Guest ID and issuing of keys
  •         Maintain the Guest profiles in Opera using information gathered upon check in
  •         To ensure that Guest details are kept confidential and not distributed to any   unauthorized personnel.
  •         Inform guests of all facilities and services available within the hotel
  •         To handle Guest requests and complaints according to Fairmont Quasar Istanbul’s   policies and procedures.
  •         To provide a professional and timely check out service to Guests which adheres to   Fairmont Quasar Istanbul’s policies and procedures.
  •         To deal with Guest accounts, including payments, deposits, exchanges, adjustments   and disputed charges and PM accounts according to hotel procedures.
  •         Maintain and balance a cash float according to hotel procedures.
  •         Complete any reports as stipulated  by the Front Office Manager
  •         Constantly reviewing performance and operations of yourself and the department,        offering suggestions for improvement.

Preferred Candidate

More than 1 years of experience
Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Resepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanları

Resepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanları