Key Account Executive

Gizli Firma

Our company is looking to appoint a member to its Strategic Customers Management team, a "Key Account Executive" with required qualifications as;

GENERAL QUALIFICATIONS:

• • University graduate, preferably from an engineering or business faculty.
  • At least 5 years of experience in Customer Relations and/or Sales.
  • Proficient in logistics operations and processes, with proven problem-solving skills.
  • Strong analytical skills, excellent verbal and written communication, and representation abilities.
  • Capable of effective reporting, with robust planning and follow-up skills.
  • A team player with a high sense of responsibility and a customer-focused attitude.
  • Excellent planning and organizational abilities.
  • Proficient in MS Office applications.
  • Fluent in English.
  • Holder of a Category B driver's license.
  • No travel restrictions.
  • For male candidates, military service must be completed.

JOB DESCRIPTION:

• • Ensure the continuity of services provided to the Strategic Customer Portfolio under his/her responsibility based on the current service expectations.
  • Play an active role in increasing and diversifying the service segments offered within the same Strategic Customer Portfolio.
  • Monitor and report that the services rendered for existing contract-based projects are executed in accordance with the contractual KPIs.
  • In cases where the expected KPI values are not met, evaluate the processes with both external and internal customers and lead the initiatives to achieve the desired outcomes.
  • Manage all commercial processes for the responsible customers, including price escalations, contract management, and pricing of new services.