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Community Marketing Executive

Duties and responsibilities

Connecting with online communities (Facebook, LinkedIn, Meetup, Instagram, Twitter, Telegram, etc.) to facilitate engagement, awareness and acquisition

 Develop a content marketing plan and editorial calendar.

 Create engaging and shareable content for a blog, Facebook page, Linkedin Page, Twitter Community and Instagram Community Page, Telegram Channel, other social media communities, monthly newsletters, and/or promotional videos.

 Provide community feedback to the management and stakeholders.

 Plan and execute community initiatives and programs.

 Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).

 Find new marketing and outreach opportunities to push brand image and products.

 Participate in social events, corporate events, and workshops.

 Respond to customers in a timely manner.

 Monitor, track and report on feedback and online reviews.

 Organize and manage events to boost brand awareness.

 Coordinate with Marketing teams.

 Liaise with Sales departments.

 Respond to customers in a timely manner.

 Stay up-to-date with digital technology trends.

 Take the data-driven approach: focus on the project goals, monitor the Community, spot the trends and insights, report on the community growth, use data to create community growth plans and to show the value of the community.

Have a great eye for detail and identifies new opportunities for community engagement that will be beneficial for the project.

 Build and execute on the community vision together with internal and external   stakeholders.

 Create processes to activate and engage with community members.

 Create content and campaigns always having in mind the key goals of the   community project.