Customer Service Representative

Kurumsal Destek ve Danışmanlık

We are looking for a "Customer Service Representative" for a digital jewelry brand which has a strong team of 650 people and a worldwide e-commerce infrastructure, it manages all processes from design to the last stage of production with a boutique approach. It operates in 65 countries with its offices in 8 countries, including Germany, Switzerland, USA, England, Norway, Australia, Bulgaria and Turkey, and 76 online stores.

If you want to be a part of this structure and sounds fit for you, waiting your application !!

Responsibilities

• Native speaker of English, Spanish, French, Dutch

• Communicate with customers via phone, email and chat (inbound calls)

• Provide knowledgeable answers to questions about product, pricing and availability

• Ability to work a flexible schedule (which will include shift hours)

• Good team player

Qualifications

• At least 1 years of relevant work experience

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

WHAT COMPANY OFFERS

5 days work in the week

working remote on night shifts

transportation

breakfast and lunch

private health insurance

performance-based bonus

work permit for those who have a residence permit