We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 45 countries across five continents, with more than 82,000 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.
As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
Our Mission
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.
Our Vision
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
We serve customers across the world through our 82.000 people based in 45 countries across 5 continents with 60 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
At Majorel, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.
General Qualifications:
- Bachelor’s degree in related area
- 5+ years professional experience in finance, sales, technology or other relevant area
- Advanced level knowledge in English, German is preferred
- Showing proficiency in Microsoft Word, Excel, and PowerPoint
- Preferably obtaining proposal management experience
- Demonstrating previous exposure to contracts and an understanding of contract language
- Able to work as a team player progress with a cooperation perspective
- Able to work with solution and goal oriented
- Taking initiative and decision making skills
- Have a customer-oriented service approach
- Progressing with a detail-oriented perspective
- Open to feedback and adaptable to change quickly
Job Description:
- Responsible for the proposal of bids to existing or prospective clients for projects
- Responsible for creating and overseeing a bid – a detailed, cost, persuasive proposal – on behalf of Majorel Türkiye organization to gain a business contract or offer of work
- Ensure the smooth running of the bid for a project within the correct time and financial parameters, and manage the relationship with the client and internal stakeholders
- Manage customer project delivery. The scope may include projects/needs in large/ moderately complex/ local or sub-region, at medium/ high risk with medium complexity in legal and commercial issues
- Manage project financials, including P&L
- Meet or exceed requirements on approved budget processes
- Provide reliable financial forecasts to the team
- Identify and develop new opportunities on current projects
