International After-Sales Manager

Numarine Denizcilik San ve Tic. A.Ş.

We Are Hiring

We are looking for an International After-Sales Unit Manager to manage our global after-sales operations within the marine industry.

Key Responsibilities

• Manage and coordinate international after-sales operations.
• Oversee warranty claims, technical support, and service requests from international customers and distributors.
• Monitor departmental performance, prepare reports, and manage after-sales costs and budget.
• Coordinate with Engineering, Quality and Production teams to resolve technical issues and improve product quality.
• Prepare warranty reports and provide technical feedback to production teams.
• Support testing, commissioning, and vessel delivery processes when required.
• Maintain strong relationships with international customers, distributors, and service partners.
• Travel internationally when required.

Qualifications

• Bachelor's degree in Naval Architecture, Marine Engineering, Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum 5 years of relevant experience (yacht bulilding) in after-sales, technical service, or warranty management.
• Knowledge of vessel construction, marine systems, electrical systems, and marine electronics.
• Ability to read technical drawings and use AutoCAD.
• Good command of English, both written and spoken.
• Strong communication, coordination, and problem-solving skills.
• Proficiency in MS Office applications.