Customer Service Representative (6 Months-Fixed Term Contract) (Adana)

Randstad Türkiye

We are looking for a ''Customer Service Representative'' for our global business partner operates in Adana/Çukurova.

Job Description:

• Receives and processes all types of customer orders.
• Coordinate closely with Sales, Logistics, Finance, Supply Chain, and other internal teams to resolve customer issues.
• Generate daily closing reports and ensure data accuracy during season.
• Processes customer complaints and returns according to Complaint
• Management process and return policies.
• Follows desk procedures/policies in compliance with internal control processes and provides monthly documentation.

Requirements:

• A Bachelor’s Degree.
• Prior experience is an asset, but not required
• At least intermediate English proficiency
• Proficiency in Microsoft Office programs.
• Good written and verbal communication skills
• Active listening and demanding customer management skills