Operation Agent
About Job

Join Our Team at REMED Assistance!
REMED Assistance is a fast-growing international company, providing global assistance services to millions of people across all continents. Now, we’re looking for anOperation Agent to join our dynamic team!
Looking for a job where no two days are the same?
Join our Assistance Team and become the person who makes someone’s day easier.We’re not looking for “perfect” people we’re looking for friendly, solution-oriented teammates who enjoy helping others, communicating with people, and working in a positive environment.
What matters to us?
- You enjoy talking to people and know how to stay calm and kind.
- You can communicate in both Turkish and English.
- You’re comfortable using a computer and basic Office programs.
- You like solving problems and finding practical solutions.
- You believe teamwork makes everything better.
What will you do?
- Support customers by phone and email.
- Help people find quick and smooth solutions when they need assistance.
- Work closely with teammates and learn something new every day.
- Follow cases, communicate clearly, and make customers feel supported.
- Share ideas that can improve customer experience even more.
What we offer:
- A friendly and supportive work culture.
- Private health insurance for every employee.
- Shuttle service for commuting convenience.
- Daily meal allowance / in-office meals provided.
- Opportunities to develop your skills and grow your career.
- Be part of a team where your ideas and contributions truly matter.
If you enjoy helping people, staying organized, and being part of an energetic team, we’d love to meet you!
Preferred Candidate
Şirket Hakkında
1993 yılından bu yana yerel ve uluslararası deneyim ve güçlü altyapımızla, Türkiye ve dünyada birçok sektörden kurumsal müşterilerimiz için şeffaf ve güvenilir bir çözüm ortağıyız. İstanbul merkez olmak üzere, Antalya ve Mısır’da hizmet veren çok dilli alarm merkezlerimiz ile sigorta ve asistans sektöründe 7 gün 24 saat katma değer yaratıyoruz.
