Retail Sales Manager

Sektöründe Lider Firma

We are conducting search for a Retail Operations Manager to join a rapidly growing international retail organization operating in Turkey.

The position will be responsible for driving commercial performance, operational excellence, and a consistent customer experience across multiple store locations. We are looking for an experienced retail leader who can manage a dynamic store network, develop high performing teams and effectively collaborate with both local and international stakeholders.

Main Responsibilities

• Lead and support store and field management teams in achieving sales, profitability, customer experience and operational performance targets

• Ensure that all stores operate consistently in accordance with company procedures, operational standards, service expectations, and compliance requirements

• Monitor store, region and company level KPIs, identify performance gaps, and develop actionable improvement plans

• Create a strong performance culture through regular field visits, coaching, feedback, performance management and talent development

• Partner with relevant teams to ensure effective stock management, product availability, inventory accuracy, and efficient product flow

• Oversee store presentation, visual merchandising standards, campaign implementations and promotional execution

• Manage new store openings, operational transitions, and business growth projects

• Ensure effective communication and coordination between stores, field teams, head office functions and international stakeholders

• Prepare and present regular business reviews, performance analyses and operational action plans to senior management.

• Follow retail market developments, competitor practices and customer trends to identify opportunities for sustainable growth.

Required Qualifications

• Bachelor’s degree in Business Administration, Economics, Management, or a related field.

• Minimum 10 years of professional experience in the retail sector.

• Proven experience in multi store management, area management, regional management, or a comparable retail leadership position

• Strong knowledge of store operations, workforce management, commercial performance, inventory processes, and customer experience

• Demonstrated ability to lead, coach, develop and retain store and field management teams.

• Strong analytical skills and confidence in interpreting sales, profitability, productivity, workforce and operational performance data

• Ability to transform performance insights into clear and measurable action plans.

• Resilient, hands on and adaptable leadership approach, with the ability to operate effectively in a fast paced and change-driven environment.

• Excellent communication, stakeholder management, and influencing skills

• Willingness and availability to travel frequently within Turkey and internationally when required

• Advanced written and spoken English is mandatory.

Critical Success Factors

Candidates are expected to have substantial hands on experience in store based retail operations and direct responsibility for multiple store locations.

Applications without multi store retail management experience or advanced English proficiency will not be considered.