Sales & Marketing Office Assistant

Swissôtel Büyük Efes, Izmir

Job Description

The Sales & Marketing Office Assistant provides administrative and operational support to ensure the smooth running of the Sales & Marketing Department. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Manage daily office operations including correspondence, documentation, and filing systems
• Maintain organized and up-to-date records and archives
• Handle incoming calls, messages, and coordinate meetings for the department
• Support reporting processes, including preparation of monthly reports and timesheets
• Take meeting minutes and assist with internal communication and follow-ups
• Maintain knowledge of hotel services, pricing, and ongoing promotions
• Assist in organizing and participating in promotional activities when required
• Ensure compliance with company policies, procedures, and health & safety standards
• Provide general administrative support and assist with additional tasks as assigned

Qualifications

• Bachelor’s degree in Business Administration, Tourism, Hospitality, or a related field (preferred)
• Min 2 years experience in a similar administrative role, preferably in hospitality
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills in English (additional languages are a plus)
• Proficiency in Microsoft Office applications
• Attention to detail and ability to handle confidential information
• Team player with strong interpersonal skills
• Ability to work in a fast-paced environment