Restaurant Hostess

Swissôtel The Bosphorus, Istanbul

• Previous experience in the service field required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

İŞ TANIMI

• Takes reservations (by phone)
• Distributes the reservations according to available tables
• Orders flowers for restaurant if applicable
• Takes English and Turkish newspapers from concierge
• Greets the guests and gives brief description of restaurant concept
• Farewells the guests
• Follows up store requisitions
• Controls micros, open a check
• Assist the restaurant set up preparations
• Helps to the stations for setting the table and clearing table
• Performs other duties assigned by her Supervisor and Manager