Restaurant Reservation Agent

Swissôtel The Bosphorus, Istanbul

Restaurant ReservationAgent

You are the beginning of an exceptional guest experience. As a Restaurant Reservation Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What is in it for you:

·         Employee benefit card offering discounted rates in Accor worldwide

·         Learning programs through our Academies

·         Opportunity to develop your talent and grow within your property and across the world!

·         Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

·         Consistently offer exceptional, friendly and engaging service

·         Ensure the best selection for the guest and ensure revenue is maximized through up-selling

·         Recommend property facilities and assist guests with information and special requests

·         Book room reservation requests, enter reservatşon lists, and update accurate information in the system

Your experience and skills include:

·         Guest focused personality is essential; experience is an asset

·         Prior experience working with Opera or a related system

·         Strong interpersonal and problem solving abilities

·         Fluency in English & Turkish; additional languages are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.