Store Manager - Tommy Hilfiger İstanbul Zorlu

Tommy Hilfiger Marka Dağıtım ve Ticaret A.Ş.

• Exemplify and enforce exceptional Customer Experience (CX) standards in the store. • Identify and address CX issues through feedback, training, and coaching for sales staff. • Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis. • Stay informed about current trends and understand customer profiles through media and local community engagement. • Develop and oversee professional growth of store personnel, defining training needs with Deputies. • Manage performance evaluations, propose development plans, and lead recruitment processes. • Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements. • Oversee workforce planning handled by Deputies. • Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines. • Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs).