JAPANESE CUSTOMERS REPRESENTATİVE

Mars Lojistik

QUALIFICATIONS

• University or Master Degree
• Experience preferred
• Excellent command of English and Japanese, both verbal and written,
• No military obligation for male candidates,
• Excellent coordination, communication and presentation skills,
• Effective problem solving,
• Strong multi-tasking and organization skills,
• Willing to learn international logistics operations and sales
• Good command of MS Office Applications (ERP knowledge is an asset)   
• Resident or willing to live in İstanbul

İŞ TANIMI

JOB DESCRIPTION
We are looking for Japanese Customers Logistics Operations Representative who will be in charge of,
Cargo organization in coordination with the foreign agency.
To follow all operational processes in foreign countries.
To be able to provide follow-up and continuity of existing customers,
To make necessary reports about sales,
Operate as the lead point of contact with customers,
Build and maintain strong, long-lasting customer relationships,
Deliver prompt and professional solutions for customer inquiries via email and online chat,
Understand customer's demands and provide a solution,
Work closely with other departments to create preventive and corrective solutions to issues clients face or request,
Provide detailed customer support statistics,