Il Gattopardo - General Manager

d.ream (Doğuş Restaurant Entertainment & Management)

WHO WE ARE

At Doğuş Hospitality & Retail Group, we create experiences that make everyday life more inspiring. Through our diverse portfolio of brands in food & beverage, tourism, retail, entertainment, and event management, we bring people together and turn moments into memories.

Combining hospitality expertise with entertainment capabilities, the Group continues to strengthen its sector leadership while prioritizing sustainability, environmental responsibility, and long-term social impact.

Today, it operates in 27 countries, 62 cities, and 339 locations, serving guests in Türkiye and internationally.

We, the members of the Doğuş Hospitality & Retail team…

We know that tomorrow we will be much further ahead than today because we are open to improvement, inspiration, opportunities, collaboration and fun!

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

• Inspire the team to do their best every day at work and show your passion for your field in order to inspire your team
• Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team
• Create a culture of fair growth and development for team members with a view to move them across the brand
• Excellent command of both spoken and written English,

then this opportunity is OPEN to you.

WHAT WE EXPECT FROM THIS POSITION...

• Be responsible for supporting the smooth operation of the business and ensuring all guests receive the best possible service, care and knowledge according to our brand standards
• Show the behaviours of an inspiring leader at all times by being a culture carrier and bringing your team on a growth journey with you
• Be well versed in the offerings of the operations whether this is the beverages or food and dessert menu
• To be responsive to any guest’s request and manage the delivery of this information to the management team with a constructive feedback mindset
• To inform managers of any complaints / comments / perceived issues and to be hands-on and present in the restaurant at all times during service
• To ensure the highest levels of cleanliness, hygiene and safety at work at all times in accordance with the Health and Safety at Work in line with Local Authority rules and regulations
• To work hand in hand with the Head Security on establishing and maintaining the appropriate Local security protocols for guest, employee and facility safety
• To oversee and ensure an efficient and seamless running of the restaurant, bar, lounge and speakeasy whilst ensuring all financial and statutory requirements are met.
• With initiative, must render suggestions and recommendations for continuous effort in improving existing standards
• To manage, guide and develop the management team in their roles, ensuring they deliver as expected and flourish
• To ensure the team delivers highly efficient and effective customer service
• To ensure all systems and procedures introduced are always adhered to
• To implement delivery of the business strategy in conjunction with vision and mission of the Corporate Team and the Shareholders
• Ensuring that all standard protocols are being implemented, followed and adhered in accordance with best practices (Policies and Procedures) necessary for successful and efficient operations
• To develop a learning culture and to ensure the team feels valued and rewarded
• To manage all people related issues in line with the Company Policy & Procedures
• To oversee the management team in terms of employee recruitment, training, evaluation, promotion and termination activities of each department
• To ensure that all departments are well managed by their respective Head of Department.

WHAT WE OFFER?

• Be part of a strong, agile, and diverse team that creates meaningful experiences across multiple industries — and grows together by learning from each other.
• Explore career opportunities across different brands and sectors within our Group.
• Enjoy exclusive ‘’BİZ Employee Discount’’ and ‘’Family & Friends Days.’’
• Access our BİZ Flexible Experience Package, offering unique and memorable experiences across our brands.
• Celebrate life’s special moments with our new birth and marriage gifts
• Benefit from our well-being–focused employee support line