Satış Destek Uzmanı
About Job
General Qualifications
- Bachelor’s or Associate degree graduate (Business Administration, Economics, Marketing, Logistics, etc.)
- Minimum 2 years of experience in sales operations, sales support, or customer service
- Proficient in MS Office applications
- Preferably skilled in the effective use of ERP and CRM software
- Strong verbal and written communication skills; articulate and customer-oriented
- Developed planning, organizational, and time management skills
- Strong follow-up capabilities; detail-oriented and responsible
- Preferably proficient in English
Duties and Responsibilities
- Managing the operational tracking of quotation, order, and contract processes initiated by the sales team
- Entering customer orders into the ERP/CRM system accurately and on time
- Managing the customer delivery process by tracking order stages across production, warehousing, and logistics
- Preparing customer quotations, tracking revisions, and reporting updates to the relevant sales representative
- Coordinating the resolution process for customer requests, complaints, and inquiries by forwarding them to the appropriate departments
- Assisting with sales reporting, invoice tracking, and current account reconciliation processes
- Preparing data, presentations, and documentation required by the sales team.
Preferred Candidate
İşverenlerin %98'i hemfikir: Prova yapan aday öne çıkıyor!
Bu ilanın içeriğine özel hazırlanan sorularla mülakat provası yap, fark yaratan sen ol.