Reception Hostess
About Job
At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas.
We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence.
Our Culture:
At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all.
Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you
We are looking for a professional, friendly, and well-organized Reception Hostess to join our Operations team.
The Reception Hostess will play an important role in creating a welcoming and professional environment for guests, visitors, and employees. As the first point of contact, this position is responsible for managing front desk operations, providing excellent customer service, and supporting daily administrative and office activities.
This is an excellent opportunity for someone with strong communication and organizational skills who enjoys working in a dynamic and fast-paced corporate environment.
General Qualifications
University graduate.
Good command of English, both written and spoken.
Minimum of 2 years of experience in a receptionist or reception hostess position.
Strong communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Professional appearance and a positive attitude.
Ability to manage multiple tasks and prioritize responsibilities effectively.
Ability to work independently and collaboratively as part of a team.
Strong problem-solving skills and the ability to handle challenging situations professionally.
Good command of MS Office applications and basic computer skills.
Customer-oriented mindset with a friendly and helpful approach.
Willingness to work on-site.
Roles and Responsibilities
Welcome and greet guests, visitors, and employees in a professional and friendly manner.
Direct visitors to the appropriate departments or individuals.
Answer, screen, and forward incoming phone calls.
Provide accurate information and assistance in person, by phone, and via email.
Receive, sort, and distribute incoming mail, packages, and deliveries.
Support daily administrative and office operations.
Arrange hotel accommodations, flight tickets, and other travel-related bookings for employees on business trips.
Maintain office security by following established procedures, monitoring visitor records, and issuing visitor badges.
Manage meeting room reservations and coordinate meeting schedules.
Assist with general administrative duties, including filing, photocopying, scanning, and document management.
Coordinate with internal departments to ensure smooth daily office operations.
Maintain a clean, organized, and welcoming reception area.
Ensure a high standard of hospitality and customer service for all visitors and guests.
Perform other administrative duties as required by management.
