Sales Coordinator

Mandarin Oriental Bosphorus İstanbul

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

The Hotel 

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Position Details

Perform secretarial duties and support the Director of Sales & Marketing and the sales team. Handle all administrative matters relating to the Sales office and make decisions within scope of assigned authority.

Duties and Responsibilities

• To Handle all incoming and outgoing correspondence.
• To Collect and sort out all daily incoming e-mail, especially in the morning session due to the accumulation of overnight correspondence.
• To File correspondence and documents.
• To answer telephone calls and handle enquiries professionally.
• To prepare attendance records.
• To attend weekly Sales & Marketing meetings and biweekly business development meetings and prepare minutes.
• To handle expense reports.
• To arrange appointments for the Area Director of Commercial Strategy (ADOCS).
• To keep mailing list and trace file up to date.
• To maintain par stock of office supplies.
• To maintain hotel collateral supplies.
• To prepare contracts if requested.
• To prepare, send and follow up all work orders, purchase requisitions and other relevant forms.
• To prepare files and documents for periodic meetings chaired or attended by the Area Director of Commercial Strategy (ADOCS).
• To be responsible for and accountable for the departmental operating budget.
• To keep a record of receipts received from suppliers to verify monthly invoicing.
• To liaise with outside suppliers, printers etc. regarding regular printing requirements.
• To handle communication with clients on behalf of sales personnel or in their absence.
• To assist other sales and marketing staff with administrative work when necessary.
• To lead secretaries / coordinator in handling the departmental administration.
• To prepare travel arrangements for sales and marketing personnel.
• To perform any other reasonable duties as required by the department head.