Sales Coordinator, Corporate & Mice

Mandarin Oriental Bosphorus İstanbul

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Duties and Responsibilities

• To manage activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
• Together with Associate Director of Sales, agree and implement rate strategy & actions for the assigned geographical territories
• To effectively manage the key accounts of the relevant markets through planned sales activity, maximizing account potential in terms of rate or room-nights in accordance with overall sales strategies.
• To focus on the growth and continued production of existing accounts both domestic and international and to develop new accounts that are suitable for the pricing strategy of the property.
• Selling and planning of Mice & Groups business in assigned territories and effectively converting enquiries into sales.
• Design, develop and execute all promotional products, and special packages to secure leisure business.
• Constantly monitor the market and the competition and report on threats and opportunities.
• Send mailers and email blasts to clients as the need arises for promotion of hotel events and/or need periods.
• To monitor sales activities of market competitors and report at sales meetings.
• Increase lead conversion and impact customer/guest satisfaction by being able to provide solutions to their needs.
• To develop and maintain an accurate database of all relevant producing accounts.
• To ensure that all accounts & sales activities are recorded in Delphi.
• To actively plan sales calls and trips to promote the hotel and seek business opportunities