Ict Responsible

Menarini Türkiye

We are looking for a team member to join our Information & Communication Technology team who will work as “ICT Responsible”.

The ideal candidate should have the following qualifications;

• University graduation from Computer Science or related discipline
• Minimum 1 year similar positions or help desk service level 1 experience
• Knowledge of written and spoken English
• Junior developer level Microsoft C# or Java and Microsoft SQL
• Open mind for changes and improvement, kindly collaborate with other team members andstakeholders, analytical problem solver
• IBM BAW(BPM), Oracle Enterprise One (JD Edwards) / SAP S4 HANA (ERP) and Genom HR applications’ help desk, customization or development experience will be preferred.

JOB DESCRIPTION

The scope of this role will be correlated with the responsible area of the team.

• Conduct help desk level 2 processes.
• Support and train the key users in the departments.
• Preparation, documentation and execution of unit or computerized system validation (CSV) tests.
• Information and Communication Technologies material and service / service invoices processes management and monitoring
• Referring to Key Users and / or End Users feedbacks, he/she will assists existing services and/or solutions improvement processes.