Reservation Agent

Otel Mövenpick (İzmir)

QUALIFICATIONS

• At least two years of international chain hotel experience in the same position,
• Excellent written and oral English language skills,
• Excellent computer skills and knowledge of Opera would be an advantage,
• Guest satisfaction oriented and high attention to details,
• Quality-minded, able to solve problems in a systematic approach,
• University degree, department of Tourism and Hotel Management is preferred.

JOB DESCRIPTION

• Execute all varieties of direct and ask & sale agency bookings,
• Respond to all enquiries in a timely manner,
• Process all information using the hotel computer systems,
• Answer questions about property facilities/services, room accommodations,
• Follow sales techniques to maximize revenue,
• Handles all special requests appropriately.