Convention & Events Sales Representative

Swissôtel Büyük Efes, Izmir

QUALIFICATIONS AND JOB DESCRIPTION

• University Graduate (Tourism Management will be preferred)
• Internship or similar experience in 5* international business hotels would be an asset
• English (ability to interact and deal with foreign guests, agency representatives)
• Able to work in flexible hours
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

JOB DESCRIPTION

• Conducts familiarization trips, house tours to potential clients
• Implements all policies, procedures of the hotel
• Handles all related tasks of the file which was handed over by Convention & Events Sales team from handover date till group check out
• Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success
• Issues necessary amendment files promptly in order to notify operations departments when there is a change in the BEO
• Participates final billing process with accounting and front desk and makes sure that guest is charged correctly according to contract, BEOs and amendments
• Conducts post-event interview with the guest and gets feedback about their event at the hotel