Patient Relations Specialist

Terapitours A.Ş.

As a medical tourism company, our vision is to breathe new life into the Turkish medical tourism industry with our dynamic and experienced team, our corporate identity and our partners in both sectors. For this purpose, we need new team members.

JOB DESCRIPTION

• To communicate face to face with our patients in Izmir and Istanbul
• Accompanying our patients at the airport for their inbound and outbound flights
• Accompanying our patients throughout their stay and providing the necessary translation service
• Preparing all required documents and ensuring that all documents are correctly explained to the patient and completed
• Ensure follow-up of scheduled patient appointments
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GENERAL QUALIFICATIONS

• C1 level English, Arabic and French knowledge
• Having a professional demeanor and appearance
• Being respectful and courteous to our patients and colleagues
• Willing to work at flexible hours
• Being a member of a dynamic team
• Able to multitask, detect potential problems and work solution-oriented
• Having a high level of patient service skills
• Having a positive and energetic attitude for a fast-paced environment
• High interpersonal communication skills and self-confidence