The Lobby - Assistant Restaurant Manager

The Peninsula İstanbul

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea. 

• An exceptional opportunity to join our high-profile hotel in Istanbul.
• The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees. 
• Be a part of the highly experienced team.

Key Accountabilities

• To provide impeccable service to guests and create a luxurious dining experience, while assisting the Food & Beverage management team with attention to detail.
• Handles all guest and internal customer complaints and inquiries in a courteous and effective manner, reporting satisfactory resolutions to the Food & Beverage management.
• Collaborates with the Food & Beverage management to plan, organize, and execute all F&B activities, including restaurant, banquets, room service, and bar operations.
• Provides supervision and guidance to the Food & Beverage management team, supporting a positive and efficient work environment.
• Ensures all staff actively follow HACCP standards, contributes to environmental preservation, and practices recycling or reduction whenever possible.
• Assists in developing and managing the Food & Beverage department budget, monitoring expenses, and implementing cost-control measures to maximize profitability without compromising quality.
• Assists in planning and executing special events, banquets, and catering services for groups, ensuring smooth operations and memorable experiences for guests.

General Requirements 

• All-encompassing food and beverage knowledge, excellent organizational skills, and time management. 
• A high-level understanding of the Istanbul market, and experience in high luxury casual dining.
• Knowledgeable in Microsoft Excel and Word.
• Minimum 5 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone). 
• A Bachelor's degree in Business Management, Hospitality Management, or related fields is required.
• Caring for team and guests and excellent communication skills. Good collaboration skills with others.
• Able to train and motivate team to deliver exceptional service encounters.

We would be delighted to receive your CV and will liaise directly with suitable applicants.