Noc Engineer
İstanbul(Asya) (Üsküdar)
10 saat önce yayınlandı
Benzer ilanları keşfetmek için iş alarmı kur
Network Mühendisiİstanbul(Asya)
About Job
QUALIFICATIONS
- Excellent command of written and spoken English – other language from CEE zone is advantageous
- Bachelor's degree in Computer/Telecommunications/Electrical/Electronic Engineering etc.
- Knowledge on basic networking concepts, telecommunications products, services, technologies, and technical solutions.
- Experience with Huawei, Nokia, Juniper, Cisco products for Transmission & IP domain
- Knowledge in OSS/BSS solutions, experience in business transformation programs
- Great problem-solving ability
- Analytical thinking
- Customer-oriented
- Ability to work with international business units
- Ability to work under pressure
- Excellent communication skills
- Position requires working during nonworking hours due to live communication environment,
- Self-motivated, creative,
- Candidate will have to live in Istanbul city.
- Working in shifts (24/7) and stand-by support (office)
JOB DESCRIPTION
- Ensure customer satisfaction in case of problems through effective support (requests, complaints, incidents, problems, change management) Handle customer tickets, initiate/handle fault fixing
- Helpdesk, 1st and 2nd Level technical support to NOC and customers during advanced troubleshooting issues.
- SDH, DWDM and IP core and access equipment and site management via NMS and tools.
- Work with national/international technical departments on a problem to ensure issues are resolved in a timely and accurate manner.
- Support during troubleshooting issues with national and international carriers& technical teams.
- Technical support during service implementation and activation. Plan and apply advanced documentation projects.
- Search for chronic or reoccurring issues and initiate/handle fault fixing Work with customers on problem.
- Escalations to ensure issues are resolved in a timely and accurate manner.
- Guarantee the highest-level support for internal and external customers.
- Proactive analysis and trending of statistical data and performance reporting to identify recurrent problems and potential issues.
Preferred Candidate
• Years of Experience
More than 2 years of experience
• Level of Education
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
• Languages
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
Şirket Hakkında
Türk Telekom International
Telecommunications
350 - 449 Çalışan
13326 Takipçi
Türk Telekom International Türk Telekom International is 100% owned by Türk Telekom and acts as its international business unit handling all international data and wholesale voice business functions. Türk Telekom International provides single account management and unified network operations over the entire Türk Telekom International network which includes 20 countries in Central and Eastern Europe, Turkey, Middle East and the Caucasus, covering a full range of Internet/data services, infrastructure and wholesale voice services to incumbents, alternative carriers, mobile operators, cable TV companies, Internet service providers and corporate customers.
Yan Haklar
- Özel Sağlık Sigortası
- Servis
- Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.)
- Prim
- Bayram Yardımı
Bu Pozisyon İçin Sık Paylaşılan Maaşlar
Maaş Detaylarını Gör
Kariyer.net'te son 3 ayda bu pozisyona başvuranların maaş beklentisi₺57.000-₺70.000
aralığındadır. Aralık tüm deneyim seviyelerini kapsamaktadır.
group Maaş verilerini geliştirmemize katkı sağla!
Keşfetmeye Devam Et
Kariyer Tavsiyeleri
Network Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak için aşağıdaki sayfaları inceleyebilirsiniz.
Türk Telekom International
Telecommunications
Aydınlatma Metnimize buradan
ulaşabilirsin.












