Front Desk Agent

AHAMA

ABOUT US

Ahãma – A Refined and Timeless Living Experience in Harmony with Nature

Nestled in the untouched natural landscape of Göcek, Ahãma offers a distinctive hospitality experience where understated luxury meets simplicity and elegance.

For the 2026 season, If you would like to become part of this unique journey and help bring the spirit of Ahãma to life, we would be delighted to receive your application.

QUALIFICATIONS

• Graduated from Communication, Tourism or Hospitality Management departments of universities,
• Previous experience in a front desk or customer service role, preferably in the hospitality industry,
• Strong communication skills in English (additional languages are a plus),
• Excellent interpersonal skills with a welcoming and guest-oriented attitude,
• Proficiency in hotel management software (preferred),
• Ability to multitask in a fast-paced environment while maintaining attention to detail,
• A positive, team-oriented attitude and ability to work under pressure,
• Flexibility to work various shifts, including weekends and holidays.

JOB DESCRIPTION

• Greet guests warmly and assist with check-in and check-out procedures,
• Handle guest requests and provide information regarding hotel services and local attractions,
• Maintain a high level of guest satisfaction by addressing any inquiries or concerns promptly and professionally,
• Ensure that all front desk operations are carried out efficiently and in line with the hotel’s standards,
• Assist with administrative duties, including phone calls, emails, and reservation management,
• Manage guest accounts and payments accurately,
• Support other hotel departments as needed to ensure seamless guest experiences.