Corporate & Diplomatic Sales Manager

Mandarin Oriental Bosphorus İstanbul

The Group 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

As "Corporate & Diplomatic Sales Manager", you will be responsible for the following duties:

• Proactively acquire, develop, and manage local and international corporate and diplomatic accounts.
• Prepare account plans with clear production targets, sales actions and regular performance reviews.
• Conduct sales calls, presentations, site inspections, client entertainment and market visits.
• Develop business through corporate bookers, embassies, global accounts, TMCs and relevant partners.
• Identify total account opportunities across rooms, meetings, events, dining and other hotel experiences.
• Manage RFP processes and collaborate with Revenue Management on profitable pricing and commercial terms.
• Monitor account production, market trends and competitor activity to identify share-growth opportunities.
• Maintain accurate account profiles, activities, pipeline and follow-up actions in Delphi.
• Collaborate with Regional and Global Sales teams to maximize account opportunities and referrals.
• Deliver agreed revenue, room-night, account-acquisition and sales-activity targets.

As "Corporate & Diplomatic Sales Manager", we expect from you:

• Previous Sales, Account Management or Business Development experience, preferably in luxury hospitality.
• Strong knowledge of corporate and diplomatic markets, account management and GDS channels.
• Proven ability to acquire new business, develop strategic accounts and achieve revenue targets.
• Excellent presentation, negotiation and relationship-management skills.
• Commercially driven, organized and confident using account data and CRM systems.
• Fluent in Turkish and English; additional languages are an advantage.
• Willingness to travel and attend client or industry events when required.