Assistant Quality Manager (Packaging)

Michael Page

Lead and oversee Quality Assurance and Quality Control activities across the manufacturing operation, ensuring compliance with customer, regulatory, and company quality standards. Drive continuous improvement initiatives by monitoring quality performance, leading root cause analyses, and implementing corrective and preventive actions. Manage customer quality relationships, including customer audits, technical reviews, complaint resolution processes, and quality performance discussions. Ensure effective control of raw materials, in-process production, laboratory testing, and finished goods to maintain product quality and consistency. Lead internal and external audits, maintain the effectiveness of quality management systems, and ensure compliance with relevant industry certifications and standards. Partner closely with production, operations, R&D, supply chain, and commercial teams to support new product developments, qualification trials, and process improvement projects. Develop, mentor, and manage the quality team while fostering a strong quality environment throughout the organization. Monitor supplier quality performance and support supplier development activities to ensure compliance with quality and regulatory requirements.

What's on Offer
The chance to work closely with international customers and stakeholders, gaining valuable global exposure.

The Successful Applicant

• Bachelor's degree in Engineering, Chemistry, Food Engineering, Materials Science, or a related technical discipline.
• Minimum 7 years of experience in Quality Assurance and/or Quality Control within customer-focused manufacturing organizations, with proven exposure to quality systems, customer quality management, and continuous improvement initiatives.
• Strong knowledge of quality management systems, customer quality requirements, regulatory compliance, and industry standards.
• Proven experience in managing customer audits, customer complaints, quality reviews, and corrective action processes.
• Hands-on experience with root cause analysis, continuous improvement methodologies, and problem-solving techniques.
• Experience leading cross-functional projects and collaborating effectively with operations, production, supply chain, R&D, and commercial teams.
• Familiarity with ISO 9001, ISO 22000, BRCGS, FSC, PEFC, and related quality management standards.
• Fluent English communication skills, with the ability to engage confidently with international customers and stakeholders.
• Customer-focused mindset, strong communication skills, and the ability to build effective relationships across internal and external stakeholders.
• Analytical, proactive, and results-driven approach with a passion for quality and continuous improvement.