Customer Accounting Specialist - Healthcare

Michael Page

Job Responsibilities:

• Ensure customer orders are invoiced accurately in line with agreed pricing, payment terms, and commercial conditions.
• Manage and monitor e-Invoice and e-Archive invoice processes.
• Track consignment warehouse and customer stock levels and take necessary actions when required.
• Coordinate product return requests with relevant departments and ensure timely resolution.
• Monitor return invoice entries and related accounting processes.
• Follow up on due and overdue receivables.
• Perform customer account reconciliations and monitor payment statuses.
• Work closely with Sales and Finance teams to support collection activities.
• Track and process payments made via promissory notes, bank transfers, credit cards, and other payment methods.
• Provide professional customer support via phone, email, and other communication channels.
• Handle customer inquiries and requests efficiently, ensuring timely and effective resolutions.
• Coordinate with Sales, Warehouse, Logistics, and Finance teams to ensure smooth operational processes.
• Support the continuous improvement of customer satisfaction and service quality.
• Act as the main point of contact between customers and the company throughout the order-to-cash cycle.

What's on Offer:

Global career opportunities.

The Successful Applicant:

• Bachelor's degree in Business Administration, Economics, Finance, or a related field.
• Minimum 3 year experience in customer service, order management, accounting, or operations.
• Proficiency in ERP/SAP systems and MS Office applications.
• Strong planning, organizational, and follow-up skills.
• Excellent communication and customer relationship management abilities.
• Strong analytical thinking and problem-solving skills.
• Team-oriented with a collaborative and results-driven mindset.
• Ability to manage multiple priorities in a fast-paced environment.