Quality Control Engineer

Wilo Pompa Sistemleri A.Ş.

Who we are?

Wilo is proud to be one of the leading companies in the pump industry and a premium supplier for building technology, water management and the industrial sector. By developing excellent products and solutions, we not only move water, but also the future for people all over the world.

Major movements like globalization, digitalization and energy shortages shape some of our largest future challenges. Challenges that we are happy to accept and dive into. We understand the trends that influence our company and our business and act accordingly. By developing products and solutions we move not only water, but we also move the future for people all over the world. As a pioneer in the pump industry, we focus as much on our employees as on our high-quality pumps. Those of you who want to be part of the Wilo will experience a constant flow of personal and organizational development as well as sufficient space for the implementation of own ideas.

At Wilo you will move the future, for yourself and for others.

We are looking for a Quality Control Engineer to join our organization in Turkey.

Job Requirements

• Bachelor's degree in Metallurgical and Materials Engineering or Mechanical Engineering.
• Good command of English.
• Ability to read technical drawings and use measuring equipment.
• Capable of implementing incoming, in-process, and final quality control processes.
• Proficient in MS Office applications and SAP (specifically the QM module).
• Knowledgeable about pump performance test processes.
• Fluent in root cause analysis methodologies such as FMEA (DFMEA/PFMEA), 8D, 5 Whys, and Ishikawa.
• Experienced in ISO 9001 and TSE standards along with Quality Management Systems (QMS).
• Strong communication and interpersonal skills, a team player, with advanced analytical thinking and problem-solving competencies, open to learning and self-development.
• Knowledgeable about ISO 1101, ISO 17025, and sampling standards.

Job Responsibilities

Product Quality Control & SAP QM Management

• Planning and operationally executing incoming, production, and final quality control processes according to the ISO 1101, ISO 17025, and sampling standards.
• Creating and updating quality plans, inspection characteristics, and control parameters in the SAP QM module.
• Determining and developing critical quality parameters based on material structure and type.
• Implementing, standardizing, and improving process (daily routine checklist) and final quality control for semi-finished and finished products across all production lines.
• Defining control checklists for each product.

Non-Conformance & Process Management

• Creating complaint reports (NCR) via SAP QM in case of supplier-induced non-conformances, managing supplier follow-ups, and corrective actions.
• Analyzing customer complaints, performing root cause analyses, offering solution proposals, and finalizing the process.
• Taking an active role in process improvement projects.

Quality KPI & PPM Tracking

• Entering production line defects into the system to generate and report PPM (Parts Per Million) values.
• Tracking supplier quality, customer return rates, and scrap/rework data, and keeping quality dashboards updated.

Test Processes (Test Bench)

• Carrying out all testing processes from start to finish in accordance with the EN ISO 9906 Standard and without errors.
• Taking action to solve any issues that happen during testing; developing preventive measures for recurring errors,
• Performing performance tests in accordance with the established calendar and plan.
• Tracking the calibration of test benches, determining needs, and ensuring the detection of defective parts.
• Analyzing flow rate, pressure, power consumption, efficiency, vibration, and temperature data belonging to pumps and systems, and evaluating their conformity with technical criteria and customer requirements.

Integrated Management Systems (IMS)

• Contributing to the development of ISO 9001, ISO 14001, ISO 45001, and ISO 50001 management systems.
• Providing active support in internal audits, external audits (CE, TSE, UL-FM, EAC, etc.), and customer audit processes.