Support Front Office Operations and Archive

Bosch

Job Description

• Support associates who do not have system access in managing their requests related to HR administration topics while complying service level agreements, statutory laws and operational policy.
• Support the front office in managing associates’ requests via email or telephone.
• Forward complex questions to the HR Service team responsible for the topic.
• Record required information in the Shared Service Framework and process system entries in SAP-HR on time.
• Manage official documents from employees (e.g. printing and sending documents/certificates, handing in hard copies locally, getting signatures, archiving files digitally).
• Share knowledge and feedback from customers with HR service specialists to achieve continuous improvement.

Qualifications

3rd year undergraduate and postgraduate students in the field of Business Administration
• Strong analytical, technical and problem solving skills
• High level of ownership, willingness for making an impact for his/her responsibilities
• Self-motivated, target oriented and able to handle various tasks at a time under tight deadlines
• Good communication skills, ability to work in a team
• Good MS Office Excel knowledge
- Motivation to learn HR from kitchen