Assistant Groups, Banquet & Catering Sales Manager

Mandarin Oriental Bosphorus İstanbul

The Group 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

As "Assistant Groups, Banquet & Catering Sales Manager", you will be responsible for the following duties:

• Manage incoming Banqueting, Catering, Wedding, Social and Corporate Event enquiries from qualification through conversion.
• Take ownership of proposals, negotiation, contracting, handover and post-event follow-up.
• Understand the client’s complete requirements and maximize value across event space, F&B, accommodation, and other hotel experiences.
• Prepare personalized and commercially compelling proposals within agreed response standards.
• Conduct client meetings, site inspections, menu discussions and event presentations.
• Achieve agreed revenue, conversion, average-spend and sales-activity targets.
• Maximize revenue through relevant upselling of menus, beverages, accommodation and additional experiences.
• Work closely with Revenue Management and Operations on pricing, availability, minimum spends and commercial terms.
• Maintain accurate enquiry details, financial values, status and next actions in Delphi.
• Review lost and turned-down business to identify conversion barriers and improvement opportunities.
• Ensure confirmed business is accurately handed over to Event Management and Operations.
• Build relationships with event agencies, planners, DMCs, corporate clients and other relevant partners.

As "Assistant Groups, Banquet & Catering Sales Manager", we expect from you:

• Previous Sales, Account Management or Business Development experience, preferably in luxury hospitality.
• Strong knowledge of corporate and diplomatic markets, account management and GDS channels.
• Proven ability to acquire new business, develop strategic accounts and achieve revenue targets.
• Excellent presentation, negotiation and relationship-management skills.
• Commercially driven, organized and confident using account data and CRM systems.
• Fluent in Turkish and English; additional languages are an advantage.
• Willingness to travel and attend client or industry events when required.