Patient Relations ( Translator)

Smile Hair Clinic

Serving since 2018, Smile Hair Clinic is re-located to the financial district of East Istanbul and continues its operation in its 7-floor, elegantly designed, high–tech clinic building where a team of 100+ well-trained staff is working. The quality and excellence of hair transplantation operations depend on intensive training procedures. Every team member at Smile is well-trained and tested by True™ Philosophy success criteria.

We are looking for ‘Patient Relations(Translator) ’ to join our rapidly growing team.

Requirements

• Associate or bachelor's degree,
• Advanced level of spoken and written English and communication skills,
• Additional language knowledge is a plus(French, German, Italian, Spanish, Polish)
• Candidates who had experience in the hair transplant field will be preferred,
• Strong communication skills, highly motivated and pay attention to details with a passion to provide excellent customer service in a fast-paced environment
  
• Ability to maintain a professional demeanor in stressful or difficult situations.

Job Description

• Assisting patients during their visit to the Clinic.
• Translating necessary information to patients and doctors.
• Passing the required information clearly to the patients about their treatment and ensuring that the patient is informed about the whole process.
• Being in contact with the necessary staff and units to solve the problems related to the treatment processes of the patients.
• Performing products sales for BONUS