Front Office Supervisor

St. Regis Istanbul-NISANTASI KONAKLAMAVE OTEL HIZMETLERI A.S.

Front Office Supervisor

As a Front Office Supervisor at The St. Regis Istanbul, you will support the Front Office team in delivering refined, personalized and seamless guest experiences in line with St. Regis standards.

Key Responsibilities:

• Supervise daily Front Office operations and ensure consistent service excellence.
• Lead and support associates, ensuring adherence to Marriott and St. Regis standards.
• Handle guest requests and concerns with professionalism and discretion.
• Support check-in/check-out processes and ensure accurate operational procedures.
• Coach and develop associates to foster a high-performance, guest-focused culture.
• Collaborate closely with other departments to ensure seamless guest experiences.