Lobby Ambassador

Swissôtel Büyük Efes, Izmir

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, and work in a dynamic environment. In addition, the candidate should possess:

-   Previous customer related experience preferred

-   Fluent speaking English
-   Must possess a professional presentation
-   Strong interpersonal and problem solving abilities
-   Highly responsible & reliable
-   Ability to work well under pressure in a fast paced environment
-   Ability to work cohesively with fellow colleagues as part of a team
-   Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:
-   To consistently offer professional, friendly and engaging service
-   To assist guests regarding hotel facilities in an informative and helpful way
-   To drive rate through up-selling room brands
-   To follow department policies, procedures and service standards
-   To follow all safety policies 
-   Other duties as assigned