Front Desk Agent

D Maris Bay

WHO WE ARE

At Doğuş Hospitality & Retail Group, we create experiences that make everyday life more inspiring. Through our diverse portfolio of brands infood & beverage, tourism, retail, entertainment, and event management, we bring people together and turn moments into memories.

Combining hospitality expertise with entertainment capabilities, the Group continues to strengthen its sector leadership while prioritizing sustainability, environmental responsibility, and long-term social impact.

Today, it operates in 27 countries, 62 cities, and 339 locations, serving guests in Türkiye and internationally.

 We, the members of the Doğuş Hospitality & Retail team…

We know that tomorrow we will be much further ahead than today because we  are  open to improvement, inspiration, opportunities, collaboration and fun!

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

D Hotels and Resorts are pioneer in the sector with its owned and operated hotels serving to international standards. Strengthening its position with global cooperations, the Group continues to create value for Turkey.

We as D Maris Bay; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers  with D Maris Bay.

We are looking for Front Desk Agent D Maris Bay,

• Graduate of a Hotel Management School or relevant university degree
• Previous experience in a 5-star luxury hotel environment is strongly preferred
• Comfortable working flexible shifts (AM/PM/Night) in a dynamic operation
• Fluency in English (written and spoken) is essential; additional languages are an asset
• Good command of Opera PMS and Microsoft Office
• Strong team spirit with the ability to collaborate seamlessly across departments
• Composed and solution-oriented under pressure, with the ability to manage peak operational flow with elegance
  
  then this opportunity is OPEN to you.

WHAT WE EXPECT FROM THIS POSITION...

• Ensure the seamless and efficient operation of the Front Desk, delivering prompt, personalized and effortless service at every guest interaction
• Create memorable arrival and departure experiences, ensuring each guest leaves with a lasting positive impression of the hotel
• Maintain an immaculate, organized and guest-ready Front Desk environment at all times
• Proactively communicate relevant guest feedback, service opportunities and operational updates to the Front Office Manager and Supervisors
• Coordinate closely with all Front Office sections and related departments to ensure flawless service flow
• Perform cash handling responsibilities accurately and responsibly, ensuring full compliance with hotel policies and financial control standards
• Attend daily line-ups, departmental meetings and required trainings, contributing actively to team alignment and service excellence
• Uphold impeccable grooming, hygiene and uniform standards, maintaining a confident and professional presence on the floor at all times

WHAT WE OFFER?

• Be part of a strong, agile, and diverse team that creates meaningful experiences across multiple industries — and grows together by learning from each other.
• Explore career opportunities across different brands and sectors within our Group.
• Enjoy exclusive ‘’BİZ Employee Discount’’ and ‘’Family & Friends Days.’’
• Access our BİZ Flexible Experience Package, offering unique and memorable experiences across our brands.
• Celebrate life’s special moments with our new birth and marriage gifts
• Benefit from our well-being–focused employee support line