Waiter/Waitress

Regnum Hotels

Regnum Hotels, one of the prominent brands in the hospitality sector located in the Belek Tourism Centre, is looking for a Bar - Restaurant Waiter/Waitress reporting to the F&B Department to join its dynamic and professional team for Regnum Carya and Regnum The Crown;

Qualifications

·        Minimum high school graduate, preferably a university graduate of Tourism and Hospitality program

·        At least 3 years of experience in a similar position.

·        Intermediate level in a foreign language (English, German, or Russian).

·        Follows current practices and trends related to the profession.

·        Focused on ensuring guest satisfaction.

·        Committed to providing friendly and professional service.

·        Strong interpersonal and communication skills.

·        Pays attention to personal appearance and hygiene.

·        Able to adapt to long working hours.

·        Willing to work in a shift-based system.

·        Decision-making and problem-solving skills

Job Description

·        Welcoming guests with a smile, informing them about the food and beverage menu, and offering appropriate recommendations by understanding their needs

·        Correctly taking guests' food and beverage orders and conveying them to the kitchen and bar teams, ensuring that the orders are prepared on time and correctly.

·        Serving guests' orders correctly, ensuring that the meals are presented properly, and complying with hygiene rules during service.

·        Checking whether guests are satisfied with their meals, promptly addressing any issues or complaints and reporting them to the managers.

·        Cleaning the tables in the work area, performing regular cleaning tasks, and ensuring that the restaurant complies with hygiene standards.

·        Correctly preparing guests' bills, processing payments, and issuing invoices when necessary.

·        Monitoring stock levels of food and beverage supplies, reporting shortages, and coordinating with suppliers to ensure timely replenishment.

·        Effectively collaborating with other waitstaff and restaurant personnel, assisting team members when needed, and strengthening communication within the team.