Resepsiyonist

Marriott Executive Apartment

QUALIFICATIONS

- Proven experience in a similar role within an international hotel chain, preferably within Marriott International brands.

- Excellent command of both written and spoken English.

- Strong knowledge of Front Office operations, standards, procedures, and daily workflows.

- Proficient in Microsoft Office applications; hands-on experience with Opera PMS is preferred.

- Excellent communication and interpersonal skills, with the ability to communicate clearly, confidently, and professionally.

- Genuinely committed to delivering the highest standards of guest satisfaction, with a warm, welcoming, and hospitality-driven approach.

- Able to thrive in a fast-paced operational environment, demonstrating a proactive, solution-oriented mindset with the confidence to take initiative and make sound decisions in challenging situations.

- Strong sense of responsibility and ownership, with a professional presence aligned with corporate standards.

- A collaborative team player who values cross-departmental cooperation and is committed to continuous learning and professional development.

- Flexible and able to work within a shift-based schedule.

- Passionate about the hospitality industry and committed to building a long-term career within the sector.

JOB DESCRIPTION

- Welcome and assist guests in accordance with Marriott brand standards, ensuring seamless, efficient, and professionally executed check-in and check-out experiences.

- Proactively anticipate and respond to guest needs, expectations, requests, and feedback to deliver a personalized and memorable guest experience.

- Ensure the smooth execution of daily Front Office operations and administrative responsibilities, maintaining accuracy, efficiency, and full compliance with hotel policies, procedures, and operational standards.